Shipping & Returns 💌
Ristla is dedicated to delivering our babes their purchases in the most efficient and cost-effective manner. Ristla works with USPS, a reliable service to get your precious items to you fast and in perfect condition. We aim to provide a seamless shipping experience for all of our girlies.
Processing:
✨ Orders are processed within 1-3 business days of purchase.
✨ During high volume periods such as holidays, black Fridays sales, or launches processing times may take an extra day or two.
Shipping Rates and Delivery Times (USA):
✨ Orders Over $75:
- FREE
✨ Local - within 15 mile radius of Waynesville, NC (3-7 business days)
- FREE (Hi neighbor!)
✨ Small order (3 items or less)
- Flat Rate: $11.70
(4 Items or more)
✨ Ground Mail Advantage (2-5 business days)
- Calculated by weight and distance at checkout
✨ Priority Mail (2-3 business days)
- Calculated by weight and distance at checkout
✨ Priority Mail Express (2 business days)
- Calculated by weight and distance at checkout
🌎 International Shipping: We currently ship worldwide unless selected items are illegal or unsuitable (civil unrest, natural disasters, etc.) to ship to your country. Delivery times may take 7-21 business days.
- FREE on orders over $150
- Flat Rate: $30.00 on orders under $149.99
- Note: Customs, fees, taxes, and import duties are the responsibility of the customer.
Lost or Delayed Packages:
If your order seems lost or hasn't arrived within the estimated time frame, please reach out to us at support@Ristla.com. We'll help track it down and make it right.
Tracking:
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
Return & Exchange Policy 📦
There are No Risks with Ristla
At Ristla, we believe in the quality of our products and your satisfaction is our top priority! If you are not completely happy with your purchase for any reason, we offer a simple and hassle-free return policy. You can return any item within 45 days of the purchase date for a full refund — no questions asked.
Simply email us at support@Ristla.com with your receipt or proof of purchase, and we'll guide you through the return process. Shop confidently knowing that we've got you covered!